Starbucks 2011 Matte Black Etched Mermaid Siren Logo Coffee Cup 16 Oz Mug - in very good preowned condition with surface wear consistent with normal use. No cracks/chips. We pack all of our fragile items with extra care prior to shipping. Please see all photos for closer details as they are part of the item description. *We do our best to accurately list each item with detailed descriptions and photographs, including any imperfections. We recommend using the zoom feature on all photos for a better idea of the condition of each item. If you would like additional photos or information, please let us know prior to purchasing. Thanks so much!