This gorgeous Michael Kors backpack bag has soft and luxurious, feeling leather with no scuffs or scrapes on the bag at all. The Michael Kors nameplate is a shiny gold hardware finish on the bag and the front zip pocket opens to signature Michael Kors fabric and a great compartment for your must get to items. Each end of the backpack has an open pocket for easy organization and the top of the Bag has a strong and secure satchel handle. The main compartment of this backpack has a strong and secure zipper and opens to signature Michael Kors lining throughout. The inside of the bag appears to have never been used as it is an excellent condition with two open pockets on one side, and two open pockets and a zipper pocket on the other. Everything about this bag is luxurious feeling. The shoulder straps are adjustable and have gold tone shiny buckles. For adjusting. The shoulder straps are comfortable to carry and have no cracks or pealing. There is one area on one strap that does show damage. I am unsure how this may have been caused (perhaps in store as many of my bags come from dept store over stock) but it is photographed up close in the last photo. This seems to be the only sign of real “use” on this backpack. This small spot of damage on the strap does not affect the integrity of the strap at all. It is still very intact and structurally sound. A little TLC could make it less noticeable but honestly hard to even find as is. Nice Michael Kors like new bag!