Protective seal was removed by daughter before we knew it was the wrong product for her hair. Listing as preowned but product is unused and full. Our loss is your gain. Comes from a smoke-free, cat free home. We do have a Labrador Retriever. ****PLEASE READ**** I am not a reseller. Everything I sell comes from my own non-smoking household and are items that my family has quickly outgrown, lost interest in, or just never used. Because of this, I know the history and condition of the items in my Poshmark closet intimately. So when I say an item has only been worn once or just a couple times or never been worn, you can be confident that I am being truthful and honest. I take great pride in having accurate item descriptions and only sell items that are in good enough condition to be re-homed. Please check out all photos and feel free to ask me any questions. Please check out entire closet! Bundle items to save!