The COACH Crossgrain Leather Ava Shoulder Tote in Heather Gray is a stylish and spacious tote. She comes complete with her original silver hangtag. This bag is in excellent preloved condition (2018) with no noticeable callouts. Even the bottom corners do not show any wear. Please refer to photos for dimensions, condition, and strap drop. She is very clean and would be a perfect work or everyday bag. Ships quickly from a smoke free and pet friendly home. Thanks!