Nwot. Plastic is still on zipper pulls and there are no signs of wear. she is stunning. The crossbody strap is included. Only thing to note is only one shoulder strap included (there should be two shoulder straps so you can wear it multiple way) you can still wear as a shoulder bag with the one strap as shown in photos. Will also include a digital copy of a third party COA. sold comp on posh: $1250