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22 Comments

anaken Hi., can you kindly please check on the cancelled of the Carryall 60 from last night of which were to be credited back into my credit card account. It shown that it went through in my account this morning. It shown 588. And sone cents went through on my account this morning. You had said it was cancelled and credit was made while we were live on the auction. Thank you

Apr 05Reply

anaken The amount was charged on my account was in the amount of 588.50 Thank you

Apr 05Reply

brandauthentic @anaken hey Anaken, I remember you wanted me to cancel it because you were interested in one with a strap but remember I couldn’t figure out how to do it during the live. If I cancel the travel bag the Gucci bag will get canceled too because poshmark put them both in a bundle. Is that what you would like? Both were honestly a steal and will not be listed for that price. Let me know

Apr 06Reply

moneyposh1 Hi.. can you please cancel my purchase!! I send a message.please cancel is. 1617616S Messenger Bag.. thank you

Apr 07Reply

anaken @brandauthentic yes, please CANCEL BOTH BAGS THANK YOU

Apr 08Reply

acoop9987 @brandauthentic hello , I purchased the Chloe bag tonight I updated my payment and didn’t realize that my payment failed , this was s totally mistake. I would like to purchase this bag, you’re daily customer told me to reached out to you guys and I reached out to poshmark as well.

Apr 09Reply

brandauthentic @acoop9987 hi, there is no any option to accept here. Please ask poshmark, can accept i thing. 🥰

Apr 09Reply

acoop9987 @brandauthentic you have to send me an offer. Poshmark told me you have to send me an offer

Apr 09Reply

moneyposh1 Hello.. I’m ready contact a Poshmark support and they told me.. you need to cancel my purchase.. please cancel.. thank you 🙏

Apr 10Reply

fabulousfinds45 @brandauthentic I was messaging you last night during the Live show because I needed to cancel my large dustbag order. I sent a few messages but nobody replied. This morning i had an email saying i had order confirmation. I really needed to cancel this. I spent almost $1000 on Sunday nights live and my husband got upset when i told him i had purchased a dustbag. It was $80. Please let me know if we can cancel. Thank you and i apologize for the inconvenience

May 02Reply

fabulousfinds45 Order number 6450975297ccb1c4d8677585

May 02Reply

brandauthentic @fabulousfinds45 thank you for your patience we have responded to your message about the dustbag

May 03Reply

brandauthentic @fabulousfinds45 unfortunately because your item was already shipped out we cannot cancel your items on our end.

May 03Reply

mypursepassion Hi Boss mom! I don’t know what to do! Can you please help me! I ordered 3 items from Taylor, I received 2 out of 3 items! I really want the LV crossbody bag! And Yavus mentioned he will mail me my lv luggage tag and a turkish towel that I won Early May! I hope you can help me! Thank you!

May 30Reply

brandauthentic @momsy22 I will reach out to the shipping handler to get this fixed as soon as possible. We greatly apologize that you’ve been experiencing a delay in receiving the rest of your items. Due to the inconvenience we will offer you 10% discount from our webpage elhusuba.com

May 30Reply

mypursepassion @brandauthentic Thank you so much for reaching out! I look forward to receiving my LV crossbody!!!😊 You have a great day!

May 30Reply

mdacumos @brandauthentic I HAVE REQUESTED SEVERAL TIMES TO TAKE ME OFF YOUR NOTIFICATION LIVE SHOW LIST!!!! KINDLY DO SO NOW!!!

Dec 19Reply

cargriff22 Hello @brandauthentic I purchased a bag (Celine duffel) from you 11 days ago and you have not mailed it (confirmed by Poshmark). I have been begging you to respond to me for days now and cannot get a hold you, I even jumped in the live chat to ask you to twice yesterday. Can you please please respond? I am begging you. This is really not nice of a seller…. Especially as I spend so much on PM

Jan 04Reply

cargriff22 @mypursepassion did you ever recieve third bag?

Jan 04Reply

mypursepassion @cargriff22 hi! I never received the bag and I just cancelled it!good luck to you!

Jan 04Reply

cargriff22 @mypursepassion I am trying so hard but @brandauthentic won’t respond to me! I’m going to keep trying everyday….

Jan 04Reply

cargriff22 Hi @brandauthentic I bought a Celine duffel from you and after 6 days you stopped communicating and this morning, on the 12th day, I wake up to find your cancelled the order. I would like to know why that happened as I have been waiting patiently and you have refused to communicate with me. I was planning to buy others. Please get back to me so I don’t have to keep joining the live chat and leaving messages and chasing you. That’s not what buyers should have to do.

Jan 05Reply